General outline.
(Please see also our statement held on the ICO website – ICO details are within this document)
Presit Education is committed to your privacy.
Presit Education needs to keep certain information about our students, parents, staff and other third parties from time to time. Other users and third parties are necessary to enable us to run programmes, monitor achievement, performance and progress, and meet other basic data handling requirements.
We only collect information that is necessary to our work and that information which helps us to deliver the right services and feedback to our customers. For example, deliberately, we rarely need to take a physical address.
General Data Protection Regulations (GDPR)
With the introduction of the General Data Protection Regulations in 2018, Presit Education constantly review data protection arrangements to ensure compliance with regulations.
Presit Education Data Protection Policy
Our Data Protection Policy complies with the Data Protection Act 1998. The Act states that information must be collected and used fairly, stored safely and not disclosed to any other person unlawfully. It explains what kind of information Presit Education should keep, how it should obtain and store that information and how long information should be kept.
All students, staff and other users are entitled to know:
- What information Presit holds and processes about them and why.
- How to gain access to it.
- How to keep it up to date
- What Presit Education is doing to comply with its obligations under the 1998 Act
Presit staff have responsibilities to check, update and correct personal data, and to ensure it is confidential and secure.
What information do we collect?
We monitor and record the progress and achievement of our students/users. We collect limited information about parents and students – when you enquire and register to use our resources or register for a face to face exam. We may also collect information when you complete customer satisfaction surveys, provide feedback or participate in competitions. When you access our websites we may use your IP address to help diagnose problems with our server, and to administer our website. We may use cookies to keep the style of the pages you are viewing consistent throughout the site and in the same state next time you return to us – and for marketing and remarketing purposes.
How we use your information
We may use your information for the following purposes:
Providing our service. To provide services to you; to communicate with you, including via email, to respond to your enquires; and for other customer service purposes.
Marketing. We may market our services to persons inside and outside of outside the EU. We may provide you with news and newsletters, special offers, and promotions; to contact you about products or information and for other marketing purposes provided that you have not opted-out of receiving such communications.
Legal compliance and obligations. To comply with relevant legal obligations, including requests from law enforcement.
How we disclose your information
We may disclose your information, including personal information, with the following entities:
Presit Users. We will disclose your information to Presit staff and administrators. This information may include user name, full name, email address and test results.
Affiliates & Contractors. We may disclose your information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this policy. E.g. Webdevelopers and external sites contracted by us.
Third parties. We may disclose your information to our vendors, service providers, and others who perform duties on our behalf.
We may also disclose your information, including personal information, in the following ways:
Business Transfers. We may disclose your information to another business or entity if we go into partnership with or merge with another company; if we sell or transfer a business unit or assets to another company, or as part of any other similar business transfer.
Legal Compliance. We may disclose your information in order to comply with the law, regulation, or other legal process, or government request for information.
Protecting Rights and Interests. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or indeed to investigate and protect violations of our terms and conditions or other policies.
Cookies and other tracking mechanisms
We and our service providers/ contractors use cookies and other tracking mechanisms to track your use of our Site or Services.
Cookies. We or our service providers may use cookies to track user activities on our site, such as the pages visited and time spent on our site. Most browsers allow users to refuse cookies. Users who disable cookies may not be able to browse certain areas of the Site.
We and our service providers may use other tracking technologies eg Clear GIFs, pixel tags, Local Storage Objects. We use service providers, such as Google Analytics as well as advertising reporting features, to evaluate the use of our site and our services. We or our service providers use automated devices and applications to evaluate use of our site and services offered on the site.
Security
- We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. If you have an account with us, you should take steps to protect against unauthorised access to your account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorised password activity.
- We take reasonable steps to ensure the personal information that Presit collects, uses or discloses is accurate, complete and up-to-date. You may modify your personal information by updating your account on our Site or by contacting us at the address given on the final page of this document. We also have a “contact us “ button. On request, we will give you access to the personal information we hold about you. If any personal information we hold about you is out of date or inaccurate, we encourage you to let us know by contacting us and asking us to correct it.
If you are a registered user we may send, (with your prior consent if you are outside the EU), periodic informational emails to you. You may opt out of such communications at any time by following the opt-out instructions contained in the email. Please note that it may take up to five (5) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us provided that you have not opted-out of receiving such emails.
Consent to transfer personal information
Please note that your personal information may be transferred outside the country in which you are located, By using our services, you consent to the transfer and processing of your information in a jurisdiction that may not have the same level of data protection as your home country. You are entirely free not to consent by not using our service. However, if you do not consent, then we may not be able to provide you with our services.
Children
Our site is for use by parents. For example email results will only be sent to the parental email set up when registering with us.
Although our site provides practise and testing resources for students of school age, our site and promotional materials are not targeted to children under thirteen (13) years of age (sixteen (16) for EU residents unless provided otherwise by applicable law) nor do we knowingly collect personal information from children under thirteen (13) (sixteen (16) for EU residents unless provided otherwise by applicable law). If we discover that a child under thirteen (13) (sixteen (16) for EU residents unless provided otherwise by applicable law) data is in the system without adult consent, we will promptly delete such personal information from our systems. We encourage children under thirteen (13) (sixteen (16) for EU residents unless provided otherwise by applicable law) to obtain their parent’s or guardian’s permission before sharing personal information with any website.
External links
This Site may, from time to time contain links to other websites. We are not responsible for the information handling practices or content of these external websites. Please ensure that you read the Terms and Conditions and privacy policies of these third parties before using such websites.
Changes to this Privacy Policy
This Privacy Policy is current as of the Effective Date set forth above February 2018. We may change this Privacy Policy from time to time, and new versions will be posted on this Site, so please check back periodically for updates.
How to contact us
Please be aware that by subscribing to Presit Education’s services and to purchasing a skills bank product, a face to face or online examination / or service you have automatically given consent for Presit to hold and use information about you – as stated previously. If you have any concerns about this, please contact the Data Protection Officer at Presit (address below).
If you are unhappy with the way your request for information has been dealt with or you think your data has been misused or not held securely, please contact the Data Protection Officer in the first instance:
Data Protection Officer
Presit Education
Howard Chambers
31 Church Street
EN2 6AJ
Email: admin@presiteducation.co.uk
If you are unhappy with the outcome of your enquiry and / or complaint, you can escalate your complaint to the Information Commissioner’s Office (ICO).
ICO helpline: 0303 123 1113